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FAQs

Please find below our FAQ’s. If your question is not here please let us know by emailing faqs@esaw.co.uk.

Where Can I Buy Your Monitors?

What Monitors Sizes Do You Sell?

Do I Have To Be A Retail Company To Buy From You?

Can Your Monitors Be Used In A Car?

Are Your Monitors 12V?

How Do I Find Out Prices?

What Are The Resolution Settings Of Your Monitors?

Do You Have A Minimum Order Requirement?

Do You Offer Samples?

Can I Connect Your Monitors Up To A Video Camera?

Does Your Monitors Work With CCTV Cameras Which Uses A BNC Connector?

What Operating Systems Do Your Touch Screen Monitors Support?

Can I Use Your Monitors As An Extension To My Current Computer Monitor?

What Does The Auto Dimming Function Do?

Will Your Monitors Display Files Directly From A Memory Card?

Can I Use My Fingers To Operate The Touch Screen?

Do I Still Need A Keyboard And Mouse If I Have A Touch Screen Monitor?

What Is The Shroud Used For?

Can I Mount Your Monitors Onto A Wall?

How Long Is The Cable That Comes With Your Monitors?

What Is Your Product Warranty?

What Is Your Returns Policy?

Where Can I Buy Your Monitors?

If you are ordering between 1 to 5 units you can purchase directly from our online store ESAW Direct (www.smalllcd.co.uk). However, if you wish to order over 5 units please contact us direct.

What Monitor Sizes Do You Sell?

The current monitor sizes we supply are 7", 8", 10.1", 10.2", 12.1", 20", 21.5", 23" and 27"

Do I Have To Be A Retail Company To Buy From You?

No, we sell our monitors to all types of businesses. If you are not a business then you can still buy from us by going to our online store ESAW Direct (www.esaw.co.uk).

Can Your Monitors Be Used In A Car?

Yes, you can connect our monitors up to any type of vehicle.

Are Your Monitors 12V?

Yes, all our monitors are 12V so you can connect them up to any 12V device. We also provide them with a UK power adapter so you are still able to connect them up to the mains.

How Do I Find Out Prices?

You can find out our prices for 1 to 5 units by going to our online store ESAW Direct (www.esaw.co.uk). If you require more than 5 units then please contact us directly for pricing on 0117 330 2277

What Are The Resolutions Settings Of Your Monitors?

The resolution settings our monitors can be used between are 640 x 480 to 1024 x 768. The native resolution is 800 x 600.

Do You Have A Minimum Order Requirement?

No, there is no minimum order.

Do You Offer Samples?

Yes, we do offer samples but these will have to be purchased from us first. The way we do this is by having a 14 day money back guarantee policy on our online store ESAW Direct (www.esaw.co.uk). This way after purchasing if you do not wish to keep the product all you need to do is return to us and we will provide you a full refund.

Can I Connect Your Monitors Up To A Video Camera?

Yes, as long as your video camera has a composite or BNC connect on it then any of our monitors can connect up to it. Also we have a 5mm diameter whole at the bottom of our monitor to allow you to mount the monitor onto the hot shoe of the camera. The 70HD monitor comes with an HDMI-MiniHDMI lead for connection to DSLR cameras and video cameras.

Does Your Monitors Work With CCTV Cameras Which Uses A BNC Connector?

Yes, we have a 7 inch monitor which comes with a BNC Connector to allow you to connect to a CCTV camera via BNC.

What Operating Systems Do Your Touch Screen Monitors Support?

The monitors our touch screen monitors support are as follows:

  • For Windows - 8 / 7 / Vista / XP / 2000 / ME / 9X / NT4.0 /
  • For Windows CE.NET - 4.x / 5.0
  • Windows Embedded
  • Windows DOS
  • For Mac - OS 9X / OS X / OS X (Intel CPU)
  • For Linux - Readme / Mandrake / Red Hat / Defora Core / SuSE / Debian / (K)Ubuntu / Yellow Dog

Can I Use Your Monitors As An Extension To My Current Computer Monitor?

Yes, you can connect up any of our VGA models to your computer and set it to extend your display. This allows you see two applications and work from them bother without having to minimizing one application whilst using the other. Plus by extending your display you will be able to have more space on your desktop to have your start up icons.

What Does The Auto Dimming Function Do?

The way the auto dimming function works is via a small sensor on the front of the monitor that detects the monitor is being used in a dark environment and therefore turns the brightness down so the screen doesn't produce a glare.

Will Your Monitors Display Files Directly From A Memory Card?

No, you can't connect a memory card into the unit and view the files. The monitors can only be connected up to something IE Computer, DVD Player, Video Camera to be able to display something on screen.

Do I Still Need A Keyboard And Mouse If I Have A Touch Screen Monitor?

No, for general use you no longer will require a keyboard or mouse. The touch screen function takes over the control of your mouse and you can display a on screen keyboard for typing. However you may still need a keyboard as you might have certain software which requires one but for general every day use you will not require a keyboard and mouse.

What Is The Shroud Used For?

The shroud is used for flush mounting the monitors. The most common use is in vehicles as they can be flushed mounted into the car dash or the headrests. Other areas are into a wall, lectern or a desk. Overall the shroud gives you that ability to flush mount the monitors into any reciprocal piece of equipment.

Can I Mount Your Monitors Onto A Wall?

Yes, you can mount any of monitor models onto the wall as they are all VESA Compatible. The VESA size for all our models is 75mm x 75mm.

How Long Is The Cable That Comes With Your Monitors?

The cable that will supply with everyone of our monitors is 1.5 meters long.

What is Your Product Warranty?

We offer a one year return to base warranty on all our products. For more information please see Terms & Conditions.

What is your returns policy?

We offer a return to base returns policy on all our products please see our Terms & Conditions for more information.