Please find below our FAQ’s. If your question is not here please let us know by emailing faqs@esaw.co.uk.

What makes ESAW unique?
ESAW will not only provide your business with high quality electrical products but also offer advice on how best to promote or use our products.  We always pride ourselves on providing our customer with a high level of care.

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Do I have to be a retail company to buy from you?
No, we sell to all types of businesses. If you are interested in any of our products please do not hesitate to contact us.

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Why do I have to open an account?
The reason why you have to open a account is to ensure your order is processed quickly and correctly.


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What are the benefits of receiving our newsletter?
Our newsletter gives you the opportunity to be the first to receive the very latest information, specifications, pictures and news on our products before it is even published on our website.

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How do I find out prices?
To find out prices just give us a call and also when opening an account with us you will receive our full price lists.

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What are your payment methods?
We accept the following payment methods: -

• TT (Bank Transfer)
• Cheque
• Credit Card (Visa,Solo,Maestro,Electron,MasterCard and Delta Card )
  
  
  

PLEASE NOTE THAT ALL PURCHASES MADE USING A CREDIT CARD ARE SUBJECT TO A 2.5% CHARGE. (MAESTRO CARDS WILL BE NO CHARGE)

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What are your shipping methods?
We ship our products to you via Business Post or TNT courier companies. Next  day delivery is available subject to time and stock availability.


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Is there a minimum order?
No, there is no minimum order you can order as little a one item from us.

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Do you offer samples?
Yes we do offer samples but these will have to be purchased from us first.  If you do not wish to keep the product all you need to do is return to us and we will provide you a full refund.

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Do you provide a product warranty?
We offer a one year return to base warranty on all our products. For more information please see Terms & Conditions.

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What is your returns policy?
We offer a return to base returns policy on all our products please see our Terms & Conditions of more information.

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