Please find below our FAQ’s. If your question is not here please let us know by emailing faqs@esaw.co.uk.
Where Can I Buy Your Monitors?
What Monitors Sizes Do You Sell?
Do I Have To Be A Retail Company To Buy From You?
Can Your Monitors Be Used In A Car?
Are Your Monitors 12V?
How Do I Find Out Prices?
Can I Connect Your Monitors Up To A PC or
MAC?
What Are The Resolution Settings Of Your
Monitors?
Do You Have A Minimum Order Requirement?
Do You Offer Samples?
Can I Connect Your Monitors
Up To A Video Camera?
Does Your Monitors Work With CCTV Cameras Which Uses
A BNC Connector?
What Operating Systems Do Your Touch Screen Monitors Support?
Can I Use Your Monitors As An Extension To My Current Computer Monitor?
What Does The Auto Dimming Function Do?
Will Your Monitors Display Files Directly
From A Memory Card?
Can I Use My Fingers To Operate The Touch
Screen?
Do I Still Need A Keyboard And Mouse If I Have
A Touch Screen Monitor?
What Is The Shroud Used For?
Can I Mount Your Monitors Onto A Wall?
How Long Is The Cable That Comes With Your
Monitors?
What Is Your Product Warranty?
What Is Your Returns Policy?
...............................................................................................................................
Where
Can I Buy Your Monitors?
If you are ordering between 1 to 5
units you can purchase directly from our online store ESAW Direct (www.smalllcd.co.uk).
However, if you wish to order over 5 units please contact us direct.
...............................................................................................................................
What
Monitor Sizes Do You Sell?
The current monitor sizes we provide are
7 inch, 8 inch and 10.2inch. Which are all widescreen.
...............................................................................................................................
Do I Have
To Be A Retail Company To Buy From You?
No, we sell our monitors to
all types of businesses. If you are not a business then you can
still buy from us by going to our online store ESAW Direct (www.smalllcd.co.uk).
...............................................................................................................................
Can Your
Monitors Be Used In A Car?
Yes, you can connect our monitors up
to any type of vehicle.
...............................................................................................................................
Are
Your Monitors 12V?
Yes, all our monitors are 12V so you
can connect them up to any 12V device. We also provide them
with a UK power adapter so you are still able to connect them up to
the mains.
...............................................................................................................................
How
Do I Find Out Prices?
You Can find out our prices for 1
to 5 units by going to our online store ESAW Direct (www.smalllcd.co.uk).
If you require more than 5 units then please contact us direct for
pricing.
...............................................................................................................................
Can I Connect Your Monitors Up To A PC or MAC?
Yes, the monitor models which you
will be able to connect up to a PC or MAC via VGA are the following:
...............................................................................................................................
What Are The Resolutions
Settings Of Your Monitors?
The resolution settings our monitors
can be used between are 640 x 480 to 1024 x 768. The native resolution
is 800 x 600.
...............................................................................................................................
Do
You Have A Minimum Order Requirement?
No, there is no minimum order you
can order as little a one item from us by going to our online store
ESAW Direct (www.smalllcd.co.uk).
...............................................................................................................................
Do You
Offer Samples?
Yes, we do offer samples but these will have to be purchased from us
first. The way we do this is by having a 14 day money back
guarantee policy on our online store ESAW Direct (www.smalllcd.co.uk).
This way after purchasing if you do not wish to keep the product all you need to
do is return to us and we will provide you a full refund.
...............................................................................................................................
Can I
Connect Your Monitors Up To A Video Camera?
Yes, as long as your video camera has a
composite or BNC connect on it then any of our monitors can connect
up to it. Also we have a 5mm diameter whole at the bottom of
our monitor to allow you to mount the monitor onto the hot shoe of
the camera.
...............................................................................................................................
Does
Your Monitors Work With CCTV Cameras Which Uses A BNC Connector?
Yes, we have a 7 inch monitor which
comes with a BNC Connector to allow you to connect to a CCTV camera
via BNC. The monitor is as follows:
ESAW 7 inch BNC TFT LCD Monitor
If you have a composite CCTV Camera then
you can use any of our other monitor models as they all come with
Composite connectors.
...............................................................................................................................
What
Operating Systems Do Your Touch Screen Monitors Support?
The monitors our touch screen
monitors support are as follows:
For Windows - 7 / Vista / XP / 2000 / ME
/ 9X / NT4.0 /
For Windows CE.NET - 4.x / 5.0
Windows Embedded
Windows Dos
For Mac - OS 9X / OS X / OS X (Intel CPU)
For Linux - Readme / Mandrake / Red Hat / Defora Core / SuSE / Debian /
(K)Ubuntu / Yellow Dog
...............................................................................................................................
Can
I Use Your Monitors As An Extension To My Current Computer Monitor?
Yes, you can connect up any of our
VGA models to your computer and set it to extend your display.
This allows you see two applications and work from them bother without
having to minimizing one application whilst using the other. Plus
by extending your display you will be able to have more space on your
desktop to have your start up icons.
...............................................................................................................................
What Does The Auto Dimming Function Do?
The way the auto dimming function
works is via a small sensor on the front of the monitor that detects the
monitor is being used in a dark environment and therefore turns the
brightness down so the screen doesn't produce a glare. It does
this as glare produces eye strain which leads to headaches. The models
which have this feature on them are the following:
...............................................................................................................................
Will Your Monitors Display Files Directly From A Memory Card?
No, you can't connect a memory card
into the unit and view the files. The monitors can only be
connected up to something IE Computer, DVD Player, Video Camera to
be able to display something on screen.
...............................................................................................................................
Can I Use My Fingers To
Operate The Touch Screen?
Yes, you can use your fingers to
operate the touch screen if you wish. We do provide it with a
Touch Stylus pen to help make navigation quicker.
...............................................................................................................................
Do
I Still Need A Keyboard And Mouse If I Have A Touch Screen Monitor?
No, for general use you no longer
will require a keyboard or mouse. The touch screen function
takes over the control of your mouse and you can display a on screen
keyboard for typing. However you may still need a keyboard as
you might have certain software which requires one but for general
every day use you will not require a keyboard and mouse.
...............................................................................................................................
What Is The Shroud Used For?
The shroud is used for flush mounting
the monitors. The most common use is in vehicles as they can
be flushed mounted into the car dash or the headrests. Other
areas are into a wall, lectern or a desk. Overall the shroud gives
you that ability to flush mount the monitors into any reciprocal
piece of equipment.
...............................................................................................................................
Can I Mount Your
Monitors Onto A Wall?
We Yes, you can mount any of monitor
models onto the wall as they are all VESA Compatible. The VESA
size for all our models is 75mm x 75mm.
...............................................................................................................................
How Long Is The Cable That
Comes With Your Monitors?
The cable that will supply with everyone
of our monitors is 1.5 meters long.
...............................................................................................................................
What is Your Product
Warranty?
We offer a one year return to base
warranty on all our products. For more information please see Terms & Conditions.
...............................................................................................................................
What is your returns policy?
We offer a return to base returns policy on all our products please see our Terms & Conditions
for more information.
...............................................................................................................................
| 
Contact
ESAW
