Please find below our FAQ’s. If your question is not here please let us know by emailing faqs@esaw.co.uk.
What is ESAW?
What makes ESAW unique?
Do I have to be a retail company to buy from you?
Why do I have to open an account?
What are the benefits of receiving our newsletter?
How do I find out prices?
What are your methods of payment?
What are your shipping methods?
Is there a minimum order?
Do you offer samples?
Do you provide a product warranty?
What is your returns policy?
...............................................................................................................................
What is
ESAW Ltd?
ESAW is an electrical supplier
dedicated to provide new high quality electrical products for the
professional and consumer industries at a cost effective price.
...............................................................................................................................
What
makes ESAW unique?
ESAW will not only provide your business
with high quality electrical products but also offer advice on how
best to promote or use our products. We always pride ourselves
on providing our customer with a high level of care.
...............................................................................................................................
Do I have to be a retail company to buy from you?
No, we sell to
all types of businesses. If you are interested in any of our products
please do not hesitate to contact us.
...............................................................................................................................
Why do I have to open an account?
The reason why you have to open a account
is to ensure your order is processed quickly and correctly.
...............................................................................................................................
What are the benefits of receiving our newsletter?
Our newsletter gives you the
opportunity to be the first to receive the very latest information,
specifications, pictures and news on our products before it is even
published on our website.
...............................................................................................................................
How do I find out prices?
To find out prices just give us a
call and also when opening an account with us you will receive our
full price lists.
...............................................................................................................................
What are your payment methods?
We accept the following payment methods: -
- TT (Bank Transfer)
- Cheque
- Credit Card (Visa,Solo,Maestro,Electron,MasterCard and Delta Card )

PLEASE NOTE THAT ALL PURCHASES MADE USING A CREDIT CARD ARE SUBJECT TO A 2.5% CHARGE. (MAESTRO CARDS WILL BE NO CHARGE)
...............................................................................................................................
What are your shipping methods?
We ship our products to you via
Business Post or TNT courier companies. Next day delivery is available subject to
time and stock availability.
...............................................................................................................................
Is there a minimum order?
No, there is no minimum order you
can order as little a one item from us.
...............................................................................................................................
Do you offer samples?
Yes we do offer samples but these will have to be purchased from us
first. If you do not wish to keep the product all you need to
do is return to us and we will provide you a full refund.
...............................................................................................................................
Do you provide a product warranty?
We offer a one year return to base
warranty on all our products. For more information please see Terms & Conditions.
...............................................................................................................................
What is your returns policy?
We offer a return to base returns policy on all our products please see our Terms & Conditions
of more information.
...............................................................................................................................
|